SALA, LLC ("Company," "we," "us," or "our") is committed to protecting the privacy and confidentiality of the personal and health information we collect. This Privacy Policy, Terms of Service, and Cookie Policy explains how we collect, use, disclose, and safeguard your personal and health information when you visit www.salamedics.com (the "Website") or use our services.

By accessing or using this Website or our services, you acknowledge that you have read and agree to this policy in its entirety. If you do not agree, you must discontinue use immediately.

SALA, LLC is a healthcare provider operating in Anchorage, Alaska, providing emergency medical services (EMS), healthcare services, and medical training. As a HIPAA-covered entity, we comply with the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health (HITECH) Act, Alaska state privacy laws, and other applicable regulations governing the privacy and security of personal and health information.

This policy includes specific disclaimers related to EMS quality assurance and healthcare liability, including protections under Alaska Statute AS 18.23.070.

2. Privacy Policy

2.1 Information We Collect

We collect personal and health information to provide and improve our medical and EMS services.

2.1.1 Personal Information You Provide

- Name

- Contact information (email, phone number, mailing address)

- Payment and billing information for services rendered

- Any other information voluntarily provided to us

2.1.2 Health Information We Collect as a Covered Entity

If you receive medical services from us, we may collect the following protected health information (PHI):

- Medical history and treatment records

- Emergency medical services reports

- Insurance and billing information

- Any health-related information necessary to provide medical care

2.1.3 Information We Collect Automatically

- Device information, including IP address, browser type, and operating system

- Usage data, such as pages visited, time spent, and referral sources

- Cookies and tracking technologies (see Section 4 for our Cookie Policy)

2.2 How We Use Your Information

We use collected information for:

- Providing, managing, and improving medical and EMS services

- Processing payments and verifying insurance

- Communicating with patients and service users

- Complying with HIPAA and other regulatory requirements

- Conducting internal quality assurance and training

- Ensuring website security and compliance with laws

We do not sell or rent your personal or health information to third parties.

2.3 How We Share Your Information

We may share information in the following circumstances:

- With healthcare providers, insurance companies, and other authorized entities for treatment, payment, and healthcare operations as permitted under HIPAA

- With EMS quality assurance teams for peer review and improvement processes under AS 18.23.070

- With law enforcement, courts, or regulatory bodies when required by law

- With third-party service providers who assist with billing, IT services, and operational support, under strict confidentiality agreements

2.4 HIPAA Compliance and Patient Rights

As a HIPAA-covered entity, SALA, LLC follows strict data protection protocols for PHI. You have rights under HIPAA, including:

- The right to access your medical records

- The right to request corrections to inaccurate records

- The right to request restrictions on the use of your health information

- The right to receive an accounting of disclosures of your PHI

- The right to file a complaint if you believe your rights have been violated

For HIPAA-related requests, contact us at contact@salamedics.com.

2.5 EMS Quality Assurance Communications (Alaska AS 18.23.070)

Under Alaska Statute AS 18.23.070, certain EMS quality assurance communications, including peer reviews and training discussions, are confidential and protected from legal discovery. If you participate in any quality assurance discussions with SALA, LLC, your communications may be protected under this statute.

3. Terms of Service

3.1 Acceptance of Terms

By accessing or using our Website or services, you agree to be bound by these Terms of Service. If you do not agree, discontinue use immediately.

3.2 Use of the Website

- You must be at least 18 years old to use this Website

- You may not use this Website for unlawful purposes

- You may not copy, modify, or distribute content from this Website without permission

3.3 Limitation of Liability

To the fullest extent permitted by law, SALA, LLC shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of this Website or reliance on its content.

3.4 No Medical Advice Disclaimer

Information on this Website is provided for educational purposes only and does not constitute medical advice. If you require medical attention, contact a qualified healthcare provider or emergency services.

4. Cookie Policy

4.1 What Are Cookies?

Cookies are small text files stored on your device to improve website functionality and user experience.

4.2 How We Use Cookies

We use cookies for:

- Essential website functions

- Analytics and performance tracking

- Marketing and advertising

4.3 Managing Cookies

Most browsers allow you to control cookies through settings. You can delete existing cookies or disable cookies, but doing so may impact website functionality.

4.4 Third-Party Cookies

We may use third-party services, such as Google Analytics, that place cookies on your device. We do not control third-party cookies.

5. International Data Transfers and Compliance

SALA, LLC is based in the United States. If you access our Website from outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws may differ.

5.1 GDPR Compliance (EU/UK Residents)

If you are in the European Economic Area (EEA) or the United Kingdom (UK), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to data processing.

6. Contact Information

For any questions about this Privacy Policy, Terms of Service, or Cookie Policy, contact us at:

SALA, LLC

8240 Sandlewood Pl, Ste. 202

Anchorage, AK 99507

Phone: (907) 313-4898

Email: contact@salamedics.com

7. Updates to This Policy

We may update this policy periodically. Continued use of the Website and our services constitutes acceptance of the revised policy.